FAQs

We are based in Seattle, Washington. Our address is:
1927 1st Ave, Seattle, WA 98101, United States

Currently, we only ship within the United States. Stay tuned — we’re working on expanding our shipping options in the near future!

Orders are typically processed within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location.

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use that number to track your package directly.

We accept returns within 30 days of purchase, as long as the shoes are unused and in their original packaging. Please refer to our Return Policy for full details.

Return shipping is currently not free. Customers are responsible for return shipping costs unless the item is defective or we made a mistake.

We’re so sorry! Please contact us at contact@maggieshop.store with your order number and a photo of the issue — we’ll make it right.

If your order hasn’t shipped yet, we may be able to modify or cancel it. Please email us as soon as possible at contact@maggieshop.store.

Some of our most popular items do get restocked! You can sign up for restock notifications on the product page or follow us on social media to stay updated.

You can reach us by email at contact@maggieshop.store. We typically respond within 24 hours on business days.