FAQs

Orders are processed within 1–2 business days after payment confirmation.

Yes! We offer free shipping for all orders over $100 within the United States.

Currently, we ship across the United States.
We are working on expanding international shipping options soon!

Once your order ships, you’ll receive an email with a tracking link to follow your delivery in real-time.

Yes, our shoes generally fit true to size.
We recommend checking the Size Chart or contacting us if you are between sizes.

While our Shark Collection sneakers are made from durable materials, they are water-resistant, not fully waterproof.

For best care, avoid heavy water exposure.

Selected models are designed with a slightly roomier fit.
Feel free to email us for specific recommendations based on your needs.

Our sneakers are crafted using a mix of premium canvas, synthetic leather, breathable mesh, and high-quality rubber soles.

Absolutely! During checkout, you can choose to mark your order as a gift.
We also offer optional gift notes.

We are currently developing digital gift cards — stay tuned for launch announcements!

We accept returns within 30 days of delivery for unworn products in original packaging.

Simply contact 📧 contact@maggieshop.store with your order number.
We’ll guide you through the process.

We’re sorry! Please contact us immediately so we can arrange a replacement or refund.

We accept Visa, MasterCard, American Express, Discover, and PayPal.

Absolutely. We use SSL encryption to ensure your information is safe and protected.